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Hotel Receptionist
Are you a friendly and customer-oriented individual looking for a rewarding career in the hospitality industry? We are currently seeking a Hotel Receptionist to join our team and provide exceptional service to our guests.
Duties:
- Greet guests and provide them with a warm welcome upon arrival
- Check guests in and out of the hotel using our computerized reservation system
- Answer phone calls and respond to guest inquiries or requests
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns in a professional and timely manner
- Assist with reservations and room assignments
- Process payments and maintain accurate records of guest transactions
- Ensure the lobby area is clean, organized, and presentable at all times
Skills:
- Excellent communication skills, both verbal and written
- Strong customer service skills with a friendly and approachable demeanor
- Proficient in using phone systems and computerized reservation systems
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling guest information
- Ability to work well under pressure in a fast-paced environment
If you are passionate about providing exceptional service to guests and thrive in a dynamic hospitality setting, we would love to hear from you. Apply now to join our team as a Hotel Receptionist!
Note: Previous experience as a receptionist or in the hospitality industry is preferred but not required. Training will be provided for the right candidate.
Please submit your resume along with a cover letter highlighting your relevant experience. Only qualified candidates will be contacted for an interview.
Job Type: Full-time
Salary: £11.75-£12.00 per hour
Benefits:
- Company events
- Company pension
- Gym membership
Schedule:
- Day shift
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Knightsbridge: reliably commute or plan to relocate before starting work (required)
Work Location: In person
