Position: Out of Hours Adviser
Location: Remote
Closing date: 04 September 2023
Role details
Job title:
Out of Hours Adviser
Location:
Remote
Salary:
£3,371.43
Salary pro rata:
Yes
London allowance:
No
Hours per week:
4
Type of contract:
Fixed term
End date of contract:
20/03/2024
Closing date for applications:
04/09/2023
Link to job pack for application: https://cabtendring.org/work-for-us
Citizens Advice Tendring is looking for an enthusiastic person to support the Advice Team by providing an out of hours service by tailoring advice to address and support the needs of clients.
What we are looking for:
Attainment of The Certificate in Generalist Advice or an ability and willingness to achieve this qualification.
Demonstrable equivalent competence attained from other settings will be considered.
Experience of advice work; either face to face or telephone.
Experience of and ability to prioritise work and meet deadlines.
Proficient in IT and experience of providing digital support.
Understanding and experience of the issues involved in interviewing clients.
Good oral and written communication skill, including the ability to listen effectively and understand the needs of others.
The successful applicant will receive a tailored induction plan as a form of support at the start of this role. If you are interested in this opportunity and would like a copy of the full Job Pack and Application Form, please visit our website https://cabtendring.org/work-for-us.
Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.
All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.
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